The download took between 10 - 15 minutes. It does mention that you could lose your presets. It didn't affect my radio, as far as i can tell. “I wonder if had anything to do with the satellite download update that FCA is doing this month. Yankee suggested that the locking or freezing up could be tied to service that Uconnect is currently conducting. Hunter, from New Jersey, says “I would start a paper trail in case you have an issue when the warranty is up.” Others suggested he try asking the dealer. Several owners suggested that TS at least start keeping notes about the problem. Finally at home I had the truck shutdown for about an hour, and then everything was fine. I power cycled the truck a couple times – didn’t do anything. “Odd issue with the 8.4 Nav radio on my new 2017 Ram - buttons stopped working! Basically the only way I could change the radio station was with the rotary knob - the steering wheel buttons, touch buttons, everything else wouldn't work. There are multiple complaints with the Navigation systems malfunctioning and the radios getting poor reception. Popular truck forums are filled with complaints about the Uconnect systems in the 20.
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